ABOUT

Our Strategy, Vision and Values

It is our pleasure to have developed a service that will change the way that building work is done in New Zealand. We know that BUILDSAFE® is a worthwhile and respected way for you to protect yourself during building and renovation projects.

At BUILDSAFE® we are driven to be the most recognised and respected provider of a specialist security of payment service for the building and construction industry in New Zealand. This is because we believe that all home owners and builders who are doing building or renovation work deserve to have access to the very best information and services to protect themselves and to ensure that the building process is a positive experience.

BUILDSAFE® works hard to maintain our privileged position as the leading provider of this service and we continue to set the standard of excellence for security of payment services for building and construction in New Zealand through:

  • Building and maintaining strong and trusted relationships with all industry sectors, the legal profession, and the community.

  • Providing quality advice and highly efficient professional services.

  • Maintaining a comprehensive and user-friendly website to inform and educate parties to construction contracts and their advisers about better building practices and procedures and the payment of security scheme.

  • Providing fair, prompt and cost effective dispute resolution procedures.

We believe passionately that our model of creating and developing an innovative, specialist payment of security scheme by combining our extensive expertise and local experience with the best ideas that may be found in evolving global trends and practices allows us to provide the best possible service to the New Zealand building industry and the community.

Our Vision is underpinned by our five core values. It is these values that have enabled us to build a flexible and responsive organisation that can continuously change and adapt in order to achieve our vision.

  • Integrity
  • Exemplifying impartiality
  • Independence
  • Integrity
  • Honesty and accountability- everything we say and do will reflect the highest moral, ethical and professional standards.

Anyone can claim to be client focused. At BUILDSAFE® we have issued an open Statement of Commitment and we have launched one of the building industry’s most comprehensive client feedback programmes to measure just how focused and committed we really are.

If you have any comments or feedback, please give us a call or email us today.
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